Our Services
OUR SERVICES
Clearance. Verification. Confidence.
From digital fingerprint clearance to background screening and official police clearance services, In Touch Solutions helps individuals and organisations navigate their verification requirements.
Comprehensive Clearance & Verification Solutions
Since 2010, In Touch Solutions has provided fingerprint clearance using the AFISwitch system. Our services have expanded to include qualification authentication, identity verification, employment history verification and criminal record expungement. In 2020, AFISwitch (Pty) Ltd was appointed by the South African Council for Educators (SACE) to perform criminal record clearances for the registration of new and established educators.
01
Fingerprint Clearances
Digital fingerprint clearance through the AFISwitch system, with options for standard, premium and urgent processing.
02
Premium Clearance
An expedited option for clients who require a faster turnaround. [4 Hour turnaround]
03
Priority Clearance
A priority option for clients who need an urgent result. [1 Hour turnaround]
04
Criminal Record Expungement
Assistance with the process of applying to have an eligible criminal record removed. Terms and conditions apply.
05
Official SAPS Police Clearance
Official South African Police Service clearance for international travel and visa applications.
06
SACE Registration Clearance
Criminal record clearance services for new and established educators registering with the South African Council for Educators.
07
Clearance Resubmission
Standard, 2 to 7 working days (remote clearance on a previously scanned candidate)
08
Document Apostille (DIRCO)
2 to 4 weeks; R290.00 per additional page (VAT incl.)
09
ID Verification
AFISwitch via the Department of Home Affairs (DHA)
10
Professional Driving Permit
Professional Driving Permit (PDP) Authentication
11
Driver’s License Authentication
Driver’s License Authentication
Additional Services
Document Apostille & Legalisation Services
Your gateway to hassle-free global paperwork. Moving, studying, or doing business abroad? We handle the entire end-to-end authentication process directly with DIRCO and the High Court on your behalf. Our premium service includes all secure courier costs to and from Pretoria, saving you from long queues, strict booking limits, and bureaucratic delays.
Official Police Clearance Certificates (PCC)
Secure your official SAPS clearance from anywhere in the world. Whether you are currently living in South Africa or are already based overseas, we manage your entire application and retrieval process directly with the SAPS Criminal Record Centre in Pretoria. One simple, upfront fee covers the full process and includes all secure local courier costs directly back to our office for collection. For our clients located abroad, we will have your original certificate ready at our office for local collection, or we can easily facilitate onward international courier shipping to your destination at an additional cost.
International Move Combo Package (PCC & Apostille)
The ultimate, stress-free paperwork package for global expats. Most countries require both an official SAPS Police Clearance and an Apostille certificate for work or residency visas. This all-in-one package fast-tracks both requirements simultaneously. We coordinate the hand-off between departments in Pretoria and manage all secure courier logistics while you focus on your move.
E-Hailing Driver Safety Screening & Onboarding
Get cleared and on the road with platform-compliant background checks. Registering or renewing your driver profile for major e-hailing apps? Skip the long queues with our official, fast-tracked biometric criminal background checks. We deliver the precise, high-resolution digital reports required for instant activation on Uber, Bolt, and inDrive driver portals, with priority same-day results available.
Criminal Record Expungement Facilitation
Clear your name and unlock new opportunities permanently. Ready to remove a past minor conviction or admission of guilt fine from the National Criminal Register? If your conviction occurred more than 10 years ago, you may qualify for a legal expungement. We verify your record eligibility using an official AFISwitch (SAPS 69h) check, compile your complete legal application bundle, and securely hand-deliver it directly to the Department of Justice (DOJ) in Pretoria via courier
Already Had Your Fingerprints Captured?
With our Resubmission Vault, you may be able to submit your details for another check without having your fingerprints captured again, where applicable.
On-site call-out service
We Come to You.
Have your fingerprint clearance done in the comfort of your own home, office or another suitable venue, such as a coffee shop.
Contact our team to discuss your requirements and arrange an on-site call-out.
Connect Your Company to the AFISwitch System.
Your company can also be linked to the criminal database of the South African Police Service through the AFISwitch system. Contact us to discuss your company’s requirements and learn more about the available integration options.
Indemnity Consent Form
Download the form, complete the required details, and save a copy for your records.
Ensure that the information provided is accurate and that you have read and understood the terms and conditions outlined in the document.
Need Help Choosing the Right Service?
Our team is ready to assist with your fingerprint clearance, verification and screening enquiries.